Opportunity International

BSA Project Officer, Kumasi

Ghana - Full Time

The Business Support Agents (BSA) Project Officer will focus on driving the work of Business Support Agents, who profile and train Micro, Small, and Medium-Scale Enterprises (MSMEs) primarily in rural and peri-urban settings, as well as some urban MSMEs. The role will manage, train, and monitor the BSAs in the delivery of capacity-building training to young women (under age 35) from rural client groups, promoting new and improved jobs in agriculture and ag-adjacent sectors. The Project Officer will provide oversight across three regions, ensuring the quality delivery, accuracy of data, and effective coordination of BSAs under the guidance of the BSA Project Coordinator.

RESPONSIBILITIES include the following. Other duties may be assigned.

Business Support Agent (BSA) Management
  • Recruit, onboard, train, and support groups of Business Support Agents (BSAs) to deliver Business Development Services to MSMEs.
  • Monitor and verify BSA data collection activities, providing technical assistance and troubleshooting support, including the use of data management systems (e.g., CommCare).
  • Facilitate regular training-of-trainers sessions in collaboration.
  • Ensure effective delivery of BSA-led training at the MSME level.
  • Identify operational challenges and bottlenecks within the BSA model and collaborate on practical solutions.
  • Assist the Agriculture Finance team in managing and administering the BSA network in collaboration with partners.
Partner Coordination
  • Build and maintain strong relationships with local stakeholders, including MSMEs, financial institutions, private sector partners, and government agencies within assigned regions.
  • Develop working knowledge of financial products offered by partner institutions and coordinate with their branches to support project success.
Monitoring, Evaluation, and Reporting
  • Track progress against work plans and project targets across the assigned regions.
  • Validate and verify BSA data entries related to MSME profiles, training activities, and surveys.
  • Guide BSAs in data collection, report development, and capturing client success stories.
  • Prepare timely weekly reports for AgFinance management highlighting progress and challenges.
  • Support impact assessments using monitoring and evaluation tools developed by Opportunity International.
QUALIFICATIONS
  • Degree or Diploma in agriculture, community development, finance or related fields.
  • A minimum of 3 years of experience working with rural communities, youth (up to age 35), and/or women-focused projects. 
  • Practical experience working with community-based financial organizations (VSLAs, etc.)
  • Project management skills to effectively perform activities/tasks in a manner that consistently achieves high standards.
  • Proficiency in the use of MS Office applications and Android Apps. Must be able to demonstrate competency.
  • Ability to self-empower to enable the development of open communication, teamwork, and trust needed to support performance and a customer-service-oriented culture in agriculture.
  • Passionate about Opportunity International’s mission and able to effectively communicate organizational goals.
LANGUAGE SKILLS
  • Written and verbal fluency in English and one Ghanaian language is required.
  • Must be able to attend & fully participate in meetings conducted in English.
TRAVEL REQUIREMENTS
  • The position will require frequent domestic travel, up to 70% of the time, throughout the project areas.
  • International travel may be required one to two times per year for team meetings or cross-learning trips.
PROJECT BACKGROUND
Opportunity International Ghana is a consortium member of the First+ Scale Up program focused on stimulating demand for capital in agriculture and ad-adjacent value chains among young people, especially women and people living with disabilities. The goal is to build the capacity of young people (smallholder farmer groups and ag-adjacent MSMEs) by deploying a network of Business Support Agents (BSAs) to increase incomes and jobs among youth in Ghana.

ABOUT OPPORTUNITY INTERNATIONAL
Opportunity International is a global non-profit that has been equipping people to build sustainable livelihoods and educate their children for 54 years. Opportunity provides 21 million families with innovative financial resources, training, and support to grow their small businesses and send their children to school. In 2024, Opportunity International and its partners helped fund 19,000 schools that reached 3.4 million children. We respond to Jesus Christ's call to love and serve people living in poverty. We seek to emulate the Good Samaritan, whose compassion crossed ethnic groups and religions. We serve all people regardless of religion, race, ethnicity, or gender. Discover more at opportunity.org or join the conversation on Facebook, LinkedIn, and  Instagram.

ABOUT AGFINANCE 
Opportunity’s AgFinance model is structured to bring scalable and high-impact loans and training to rural families living in poverty to build thriving rural communities. AgFinance accomplishes this by building relationships with financial institutions to support the provision of tailored agricultural credit products and services to smallholders and agribusinesses while providing technology-enabled training and services directly to farmers. Learn more at agfin.org.

CHILD PROTECTION COMMITMENT
Opportunity believes that all children have a right to protection from any form of abuse regardless of gender, culture, ethnicity, age, religion, sexual orientation, or ability. Opportunity operates in line with international best practices for child protection and recognizes its responsibility to ensure that all employees. This policy applies to anyone acting on behalf of Opportunity or is involved in its programs in any capacity. All employees are subject to background checks, which include criminal checks and sex offender list checks, as allowed by local law.
Apply: BSA Project Officer, Kumasi
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Who referred you to this position? Enter their first and last name here.
Are you willing to relocate?
What’s your highest level of education completed?*
LinkedInLinkedIn profile URL:*
What languages do you speak fluently?
Earliest start date?*
How many collective years of experience do you hold working with rural communities, youth (up to age 35), and/or women-focused projects?*
Do you have experience working with community-based financial organizations (VSLAs, etc.)?*
Are you fluent in English (comprehension, reading, and writing)?*
Are you able to meet the travel requirements outlined in the job description (70% domestic travel)?*
What is your desired (gross) compensation per month for this role (in GHS)?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*